Hotels are facing a big change as legislation passes banning single use plastics. California just passed Bill AB1162 requiring hotels to use 6 ounce sized bottles or larger in the showers of all guest rooms by 2023 and New York has proposed similar action and will come to vote in Albany when the legislature convenes in early 2020. ​Many hotels are taking broadsweeping action ahead of mandates. Marriott International plans to stop using small plastic bottles in its hotel rooms by December of 2020. IHG, a hotel group which owns Holiday Inn, Crowne Plaza, among other brands, also stated it will eliminate about 200 million small bottles by 2021.​ IHG CEO, Keith Barr, explained “Switching to larger-size amenities across more than 5,600 hotels around the world is a big step in the right direction and will allow us to significantly reduce our waste footprint and environmental impact as we make the change.” More recently Mandarin Oriental made the environmental pledge to reduce single use plastics and Hyatt announced they will be eliminating mini shampoo bottles in all 219,308 of their hotel guest rooms.

As these large hotel groups and many independent properties say goodbye to the tiny shampoo and lotion bottles, hotels are turning to Marietta Hospitality to find sustainable dispenser solutions. Marietta has been involved with personal care dispensers and sustainable bulk liquids for decades; since they first introduced a dispenser option in 1997, long before it was on the political radar. Marietta has strategically partnered with the industry’s best dispenser innovators, and now offers the industry’s most comprehensive dispenser portfolio. Diversity is key and Marietta recognizes that each hotel has different goals and needs.


Marietta’s non-negotiable has always been quality, so dispenser partners are chosen carefully. The current high-quality dispensers are offered in a variety of well-respected personal care brands such as Aveda, Beekman 1802, Paul Mitchell and Soapbox; each thoughtfully-crafted and manufactured in the USA. Created with wellness in mind, Marietta formulates amenities with natural ingredients and purified water, avoiding harsh chemicals. The amenities also feature subtle, yet refreshing, fragrances and formulations that are gentle enough for daily use and appealing to men and women alike. Guests can confidently lather up knowing these products are made with care and expertise in FDA registered facilities.

Concern with form and function are understandable with such a big change, but guest satisfaction speaks for itself after using these dispensers that effortlessly blend sophistication, hygiene safety and sustainability allowing properties a refined answer to market demands. The units are locking, tamper-resistant, durable, easy to use, and are made with well-sourced materials. The elegant design choices, clean lines and quality construction make dispensers a perfect solution for even 4 and 5 star properties. Regarding sustainability, Marietta dispenser partner, Aquamenities™, performed research demonstrating that properties can expect up to a 98% reduction in waste each year.


A recently-released Priceline Generation Travel Index study confirmed what hotels have been witnessing. This study of more that 1,500 U.S. adults spanning four generations — Gen Z, Millennials, Gen X and Baby Boomers — revealed that across all generations “sustainability” was cited as the most important factor when choosing a hotel. The changing laws in California and New York are putting a timeline to the change, but sustainable solutions like dispensers are what guests are seeking anyways. It is an exciting time to be in the hospitality industry as we witness the creation of innovative answers to the pressing sustainability questions.


Explore Marietta’s dispenser portfolio